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Reporting buyer and Ebay not communicating with me.
I reported a buyer on January 27th but have still not received a response from ebay, other than the original confirmation they received it. What is the standard time frame to expect ebay to reply. Is the non-response an iindication that they closed my concern without contacting me? Thanks.
1 comment
disneyshopper
Mentor2 years agoWhat did you report the buyer for? For not paying?
If the buyer has not paid by day 4, on day 5 the seller can file a Cancellation with the reason Buyer didn't pay. The seller gets his/her FVF credited, the buyer gets an unpaid strike recorded on his account, no one can leave feedback. Two or more unpaid strikes, and the buyer will find it difficult to bid/buy from sellers who block buyers with 2 or more unpaid strikes. Do you have your Buyer Blocks in place?
https://www.ebay.com/bmgt/buyerrequirements