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Report Buyer for attempted fraud
Had a buyer offer to purchase an item. Sent me a photo of a note asking me to text them. I did just to see where it went. They started by asking for better photos and I was fine with that. Then went on to try to get me to buy a $400 apple gift card to add to the item (with the offer to purchase) and then send it to his daughter for her birthday. I repeatedly directed him to pay for the item and purchase a gift card online and email it. Guy never paid and I would like to report the account as I think it was hacked. I cannot find anyway to do this.
2 comments
kensgiftshop
·3 years agoIf you report the buyer, you'll also be reporting yourself for going off of Ebay.
It doesn't do much good to report them, they just use another account and keep trying to scam sellers.
eburtonlab
Mentor3 years agoAs a new seller, you will attract many more scam offers than legitimate ones.
A message that says "I am interested in your item, kindly text me", an offer equal to or greater than your buy it now price, asking for your PayPal email address or a request for a gift card is generally the start of a scam where the scammer winds up sending a phony payment email that makes it look like the seller has received a payment when none has actually been received. Scammers like to target new sellers, particularly those selling expensive items.
Sending contact information (text or email) prior to a transaction payment is a violation of eBay policy; this policy is designed to protect honest buyers and sellers from this sort of thing, and to prevent off-eBay sales.
Never buy a gift card for anyone unless you are giving them a gift.
As a seller you should always check your account directly (not following a link in an email) to see if you have actually been paid prior to shipping. If an actual buyer does not send an actual payment, after four days you can cancel for nonpayment; this will prevent either party from leaving feedback and give the "buyer" a nonpayment strike. Be sure to set your buying requirement to reject bids or purchases from users with two or more strikes in the last year.
eBay will likely remove the scammer's account shortly, but the scammer will just create a new one or hijack an old one and continue sending scam offers and messages. Sellers must remain wary of any user that wants the seller to violate eBay policy.
You can avoid many common scams by listing your item for a fixed price with immediate payment required and by not accepting any offers. That way the buyer must complete checkout and actually pay in order to proceed.