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reopening a closed case
i orderd a item that we figerd out was a scam the shipping page said my address so they closed the case but i now have proof from the post office based on the tracking number provided that it never reached my house what do i do
1 comment
eburtonlab
Mentor2 years agoGood advice for dealing with fake tracking:
https://community.ebay.com/t5/Shipping/What-do-you-do-when-ebay-support-will-not-help-you/m-p/340803...
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.