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Why has ebay removed my perfume listings that are listed as new with box or new without box and showing sealing string Intact? I tried to resolve one and got an email saying that I was trying to sell decants! What on earth?
4 comments
rfmtm
Mentor2 weeks agoBots only look at strings of characters and words without context to flag a listing. Do not relist until you figure out what they are locking onto.
Do you use any words that may be misinterpreted like, "these are new and not decants", etc.?
sugardrop10
OP2 weeks agoNo
First it was removed as used and only after I tried to resolve did they come back with the "decant" comment.
rfmtm
Mentor2 weeks agoWill something is there that the bots are misinterpreting. Unless this is your main business here on ebay it probably isn't work creating more problems by relisting. I see you moved you listings elsewhere, probably the best thing to do, but you will not get the exposure you do here. Good luck.
You can still try contact ebay to see if they can identify the problem.
Contact ebay by chat (type in AGENT) or callback here:
https://www.ebay.com/help/eua?id=5275&mkpid
Send a private message for further help here:
https://www.instagram.com/ebayforsellers/
sugardrop10
OP2 weeks agoThank you