[Removed by moderator] AVOID THIS SELLER

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In Feb. I purchased 4 batteries [Removed from moderator] from this seller [Removed by moderator] in two separate orders, at $180.00 each. They were described as 12V 200AH LiFePo4, but actual testing revealed that they were closer to 150AH. The BMS was never actually defined, other than "deep cycle", but appears to be 100AH.

One of the items was dropped by the carrier and will not charge above 13.4, while the others initially charge to 13.6-7.

I messaged the seller on March, 25th to request a RMA for 4 batteries. Seller said to start a return and he would send prepaid return shipping label. When I started a return for the 4 items, ebay said I was not allowed to because they were listed as "business equipment", and fell under the "Business Equipment Protection Plan", or BEPP. After jumping through some hoops I finally got to talk to a human whose second or third language was English, who assisted me in filling out the required for which she said would secure my refund.

The form required the email address and PHONE NUMBER of the seller (which ebay already has, & I have no access to) which she could not provide.

When the nice lady could not provide me with the two items required to finish the form, I asked to speak to her supervisor, whose English was about as understandable as the first nice lady. She could not provide me with the sellers email or phone number, and she hung up on me.

I contacted the seller requesting his email & phone number, which according to ebay policies, he cannot share with me.

FYI, AVOID DEALING WITH [Removed by moderator], HIS ITEMS ARE NOT AS DESCRIBED, EBAY KNOWS THIS, AND YET HE STILL HAS THEM LISTED.

I am waiting for his email and phone number to finish the form and get a full refund.