Remove negative feedback by buyer that made a claim and lost.

Question

Buyer left negative feedback after losing nondelivery claim. How can negative feedback be removed?We keep going in circles when we look at the rules.

disneyshopper · Accepted Answer

You will need to contact Customer Service to have the negs removed. To speak to customer service, use the link on the left side of this page â€œHave us call youâ€https://www.ebay.com/help/contact_us?id=4002&st=10Customer service is open 5am-10pm Pacific time.