Remove account ristriction

Question

I received the following message regarding my account:

“Your activity on eBay has been temporarily restricted while we review some concerns about your seller account.”

The message also says that I should contact eBay to verify my account and restore access. However, I have tried to contact an agent but I am unable to find a way to reach eBay support.

Could you please let me know what information or questions you need from me to complete the verification process? I would also appreciate your guidance on how I can remove the restriction and restore access to my account.

Thank you for your assistance. I look forward to your response.

lady_madonna · Answer

This is not Ebay customer service, and we cannot access your account.

Here's how to contact a general customer service agent:

Click this link>

1. https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

OR Contact customer service on social media using a PRIVATE message>

https://www.instagram.com/ebay/

6-6 Pacific Time M-F