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removal feedback
Hello. A buyer left a negative review that is, four violations of eBay's policies. We have already submitted three requests to have it removed, all of which were rejected with the exact same automated response—claiming that the order cancellation occurred "without a request from the buyer," implying that this action was performed by a bot. When we request a callback, they refer the case for a review of the feedback removal request; however, the subsequent decision to deny the removal comes back with the exact same automated wording. This suggests that no human being is actually reviewing the issue or considering how to resolve it—leaving us in a complete deadlock—even though this single review negatively impacts 10% of our entire business operations and tarnishes my good name.
disneyshopper
Mentor4 months agohttps://www.instagram.com/ebay/
Send a private message with your name, ebay user ID, email address, and briefly explain your problem. Someone will contact you in a couple of days.
priushybridbattery
OP4 months agoThank you very much. I have written it.