LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconReimburse item not delivered How does seller get reimbursed for item that didn’t not get delivered spider919918View listingsPosted 1 year ago·Last reply 1 year ago 1 commentComment NewestinceptionsMentor1 year ago27596View listingsHi @spider919 If the package was insured, you can file an insurance claim online with the carrier. See this link for details about filing an insurance claim for the carrier you shipped through:https://www.ebay.com/help/selling/shipping-items/shipping-insurance?id=4643&st=3&pos=1&query=Shipping%20insurance&intent=insurance%20claim&lucenceai=lucenceai&docId=HELP1339
inceptions
Mentor1 year agoHi @spider919
If the package was insured, you can file an insurance claim online with the carrier.
See this link for details about filing an insurance claim for the carrier you shipped through:
https://www.ebay.com/help/selling/shipping-items/shipping-insurance?id=4643&st=3&pos=1&query=Shipping%20insurance&intent=insurance%20claim&lucenceai=lucenceai&docId=HELP1339