Regarding policy violations

Question

Several sellers from Japan are selling other people's products as if they were their own.
And when I purchased an item from them, they chose to cancel the purchase for my convenience even though they did not have the item in stock. I have purchased more than 10 items from them.
I have repeatedly reported them to eBay with the URL of the resale item and the URL of the item he is listing with a detailed description, but they do not punish the sellers. They are also Top sellers and I would like to see them stripped of their Top seller status at the very least.
Do I have to keep reporting them to eBay forever until they are punished?

sergea40 · Answer

Thank you for your reply.
Of course we have reported this to management, but they are not taking action.
That is why I am contacting them each time I see an irregularity for the actions they are taking, because they are doing it every day.

disneyshopper · Answer

What reason did the seller give for the cancellations? If it is Out of stock/damage, a defect is recorded on the seller's account. Too many defects and the seller can be restricted or suspended.

If the seller stated that you requested the cancellation or there was a problem with your address, you can report the seller.

https://www.ebay.com/help/action?topicid=4022

1. Select The seller has violated one of eBayâ€™s policies and click Continue.
2. On the next page, enter the seller's ID and select Other.
3. In the comment section, write "Seller cancelled order stating......" in order to avoid a defect.