Locked
Discussions in this board are limited to the original poster and Community Mentors
Refunds from sellers
Has anyone out there had experience with this? This has happened to me three times now in the last couple of years. I would watch an item and bid on it and win the item. I was surprised that I wanted it for a very, very good price. I paid for the item and then the seller canceled the sale and refunded my money. Obviously they didn’t fetch as much money as they wanted and they canceled the order because it sold for so cheap. Is there any recourse in this this negates the whole point of eBay .
1 comment
woodland_gnome
·2 years agoThe seller already got a "defect" when s/he cancelled the transaction (unless s/he lied to eBay to blame you, in which case we'd need details especially what eBay said the reason was in the cancellation notice). That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions; if it is relisted within a couple of days say that) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.