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Refunds
I received half a refund for items that were never delivered and the tracking never shows the item being delivered once a tracking number was assigned. (I did order 2 of the item so the price was doubled in the same order) It clearly shows two items and the total on the receipt. I understand a mistake was made. Ebay considers the case closed and I cannot find a way to actually contact them on this case to receive the rest of my refund. It is now over 2 months since I paid. Is there a phone number where I can get this resolved? "Contact us" just takes you into informational loops without actually providing a way to contact Ebay.
1 comment
mega-ma-roo
·3 years agoTo contact customer service use this link:
https://www.ebay.com/help/contact_us?id=4002&st=10
You can have them call you or use live chat.