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Refunds
How can eBay step in and refund a customer that didn't receive there item , but you were in contact with customer and sent them another order to match the one they didn't receive, what is eBay god now? Bunch of **bleep**
1 comment
mr_lincoln
Mentor2 years agoHi @gocubbies68
Customers only have to wait 1 day past the original estimated delivery date before filing an eBay claim that they did not receive their item. Sellers have 3-4 days to upload a valid tracking number to the claim or the customer can ask eBay to step in and force a refund. Anything done outside of that means nothing to eBay and it sounds like that is what happened to all of your efforts. They were not part of the claim and eBay honors a claim once it is started.