Refunding Some Of Shipping Costs . . . .

Question

I'm actually not "new to selling".  I've been selling since 2004.  I'm new to eBay's new payment to seller method  that excludes PayPal.  Okay, I am shipping out a box where shipping with an eBay label has reduced the cost of shipping by almost $5.  I had the item listed as weighing one pound more than it ended up weighing in the box I chose. In past years, I would refund the extra shipping amount paid by the buyer by sending it to their PayPal account. What do I do thes...

wooden_flower · Accepted Answer

@jellybean922  In your list of sold orders, select â€˜send refundâ€™ next to that order. You can select the reason â€˜shipping adjustmentâ€™, enter the amount and send.