refunding a customer money that ebay is holding hostage
i started a case with ebay on april 8, 2024 for a FAKEItem I recived , !st I had to contact seller , seller did not responded within the given time another 5 days then i had ask ebay to step in , then they give another 5 days , then EBAY said my refund is grant i won the case , then Ebay place the account on hold until April 19th More days Seller did not respond. Then Ebay still HOLDING MY MONEY!!! , now april 23 the seller i guess responded and sent me or seller a LaBEL TO ship item BACK. nOW BOUGHT iTEMTO pOST oFFICE TODAY, NOW i got waIT UNTIL IT GETS DELIVERED TO RECIVED MY MONEY 3-5 DAYS AFTER THAT. EBAY IS A PHONY, NOT CUSTOMER ORTIENTED , THEY ARE THE ONE HOLDING AND GOT MONEY , SO WHY IS MY MONEY BEING HELD BY EBAY!!!! THE ITEM DID NOT BELONG TO EBAY NOR DOES MY MONEY , AT FIRST EBAY SENT ME A EMAIL TELLING THAT THEY WERE GOING TO REFUND MY MONEY 3-5 DAYS FRM APRIL 19TH AND I DID NOT HAD TO RETURN THE ITEM CAUSE SELLER IS NOT RESPONDING. SO I CALLED THEM ON APRIL 23 ASKING ABT MY REFUND . THEN SOMEELSE CLAIMS I HAD TO SEND BACK, EBAY CREATED THE LABEL BACK TO SELLER THEY HAD NOT STILL HEARD FROM THE SELLER. NOW I HAD TO SENDTHIS FAKE ITEM BACK AND STILL WAIT FOR MY MONEY TO BE REFUNDED, THIS HAS ALMOST BEEN A MONTH, EBAY SUCKS!!!! EBAY SUCKS!!!! EBAY SUCKS!! IM NOT TALKING CHUMP CHANGE HEARD , THE AMOUNT IS ALMOST 2 THOUSAND DOLLARS THEY ARE CONVENIENTLY HOLDING MY MONEY. I HATE EBAY FOR LIFE , AFTER THIS IS OVER I WILL BE ON EBAY IM SHUTTING MY ACCOUNT DOWN , AND TELLING EVERYBODY MY STORY. EBAY SUCKS EBAY SUCKS EBAY SUCKS EBAY SUCKS PERIOD. THEY NEED TO BE INVESTIGATED AND SHUT DOWN.