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    Refunded for item not received - then item finally shows up weeks later
                     

    Should I just use PayPal to pay the seller (because eBay refunded my money when the item didn't arrive) or do I need to go through eBay and ask eBay to reverse the refund?

    oldglass53
    oldglass53
    173View listings
    Posted 4 months ago·Last reply 4 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    fashionsandbeauty4u

    fashionsandbeauty4u

    Mentor4 months ago
    eCommerce Specialist4810View listings

    @oldglass53 

    eBay has a newer policy that if a Buyer opens an Item Not Received refund request and the Seller used an eBay label and then the Seller refunds the Buyer from that request, once the package is delivered, eBay will reimburse the Seller.

    If all those things didn't happen in this transaction, then yes, you can reimburse the Seller via PayPal or Venmo. You would need to contact the Seller to make those arrangements.

                                           
                                                                                     
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