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Refunded for an item not Received. A week later, the item arrives.
I purchased an item and did not receive it. I check the tracking details and for over 10 days, it had not been shipped. I tried to contact the seller, but got a message that the "Seller is no longer a registered user". So I filed a claim with Ebay who then decided in my favor due to "no tracking information". Just hours after Ebay decided in my favor, the tracking came "alive", and it moved from the origin (NY area) to me (West Coast). I received the item in good order, and would not like to get the seller paid. I maneuvered all over Ebay's customer assistance, but it appears a once a case is decided in favor of the buyer (me), the options available are only for the seller to appeal the decision. Any ideas on how to get the seller paid? I don't want to keep merchandise I effectively didn't pay for (Bad karma). Thoughts on how to resolve this?
rfmtm
Mentor2 years agoIf you did not get a refund, seller will still get paid. If you did get refunded, then seller will have to send you a PayPal invoice. Nothing more you can do.
znabera
OP2 years agoThank you for the information!