A buyer claimed the box was damaged in shipping and wanted a refund. I agreed to a refund if she agreed to return my items. A full refund including shipping was sent but she never sent my items back. I kept reporting it to e-bay but this did not help. Now when I try to investigate I am told the case is closed. How can I get my items back?

Refunded a buyer who was not happy and she never returned my item | Ask a Mentor

Refunded a buyer who was not happy and she never returned my item | Ask a Mentor | eBay Community