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Refund the buyer or cancel the sale?
Before I mailed out a laptop, I found out it had a faulty HDMI port. I need to know, do I just refund the customer or do I cancel the sale?
1 comment
lady_madonna
Mentor4 months agoCancel the transaction. The refund will be automatic.
https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136