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Refund taken from my bank even though I never received the payment
Hi everyone,
I need some advice about a refund issue. I sold an item for about $42, including shipping. The buyer requested a return immediately after receiving it, and eBay put the payment on hold. I paid $5 for shipping and $5 for the return label.
I issued the refund after receiving the item back, but now eBay has taken $35+ from my bank account, even though the payment from the buyer was never released to me.
Has anyone experienced this? How do I get eBay to return the money that was taken from my bank?
Thank you so much for any help!
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