LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconRefund request close Why my refund request is closed? sangh_435113View listingsPosted 3 years ago·Last reply 3 years ago 4 commentsComment Newestsangh_4351OP3 years ago13View listingsWhy my refund request is closed twinkling.smile·3 years ago328View listingsWhy did you request a refund? lady_madonnaMentor3 years agoVolunteer Ebay Mentor1040View listings@sangh_4351 You would have been provided with the reason. Go back to your refund request and look at the reason.If you filed the Refund Request due to Item Not Received, the seller might have provided tracking information that proved delivery. twinkling.smile·3 years ago328View listingsMaybe because nothing happened during 21 days? (Maybe you didn't know that you had to ask eBay to step in?) Maybe because the seller was entitled to refuse the return? Help page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041 Maybe your payment issuer can help now?
sangh_4351
OP3 years agoWhy my refund request is closed
twinkling.smile
·3 years agoWhy did you request a refund?
lady_madonna
Mentor3 years ago@sangh_4351
You would have been provided with the reason. Go back to your refund request and look at the reason.
If you filed the Refund Request due to Item Not Received, the seller might have provided tracking information that proved delivery.
twinkling.smile
·3 years agoMaybe because nothing happened during 21 days? (Maybe you didn't know that you had to ask eBay to step in?)
Maybe because the seller was entitled to refuse the return?
Help page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
Maybe your payment issuer can help now?