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Refund Request but I believe fraud is at play
Summary: e.ride sold a Pokémon card on eBay and is facing a refund request. The buyer provided images that don't match the original listing, and claims the back of the card image was found through a reverse search, despite e.ride taking it directly for the listing. e.ride is concerned about potential fraud, as the buyer has more experience and positive reviews, and seeks advice on how to handle the situation.
I sold an old pokemon card of mine to somebody, and he is now requesting a refund.
The picture I uploaded to the listing and the one he sent me in the refund request don't look anything alike. I contacted ebay and they made it seem like there is nothing they can do.
I spoke to him and tried to calm the situation down, but now he is trying to claim the picture I took of the back of card isn't mine. He is saying he found it on a reverse google search, but I took it directly through ebay. So is that even possible?
I am not trying to cheat anyone, but it feels like I am in a corner here and can't do anything. If he swapped the card, I just lost all of it's value and had to pay for shipping and all those fees.
What do I do? Can I do anything? He has more history and reviews than I do, I am just now starting out.
