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Refund request after 30 days
We have received a request for refund of an expensive item, 31 days after it was paid for and shipped priority mail. The byer left positive feedback, that item arrived as described. A day ago, we received a message from buyer that they had used the item, but were having difficulty adjusting it. Today they have asked for a refund.
What has been your experience with E/Bay and what do you advise?
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