Refund Question
I have an item that is being returned, I paid $11.00 to have it shipped back to me. Can i deduct this from my refund that I'm giving back to my customer?
1 comment
I have an item that is being returned, I paid $11.00 to have it shipped back to me. Can i deduct this from my refund that I'm giving back to my customer?
lady_madonna
Mentor2 years ago@jlpreppy
Depends on what reason the buyer gave when filing the Return Request.
Since you have a "No returns" policy, if the reason the buyer chose is covered by the Ebay Money Back Guarantee, you will have to refund them in full and you have to cover the return shipping costs.