refund purchased Item

Question

I just found out an Item that I took off of Ebay was sold and the money was deposited ito my bank account, how do I refund the money ?

lady_madonna · Answer

@grandmalu5315

Cancel the transaction. The refund will be automatic.

In Seller Hub, go to Orders; or in My eBay, go to Sold.
Find the order you want to cancel, and from More actions, select Cancel order.
Choose a reason for the cancellation (out of stock) and then select Submit to finish.

You can cancel an order up to 30 days after a sale, even if your buyer has already paid. Keep in mind that if you cancel an order, you may receive a transaction defect and this could affect your seller performance level.