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Refund processed, but now the item has been received
A buyer reported that their item had not arrived, and I felt that sufficient time had passed to consider it lost in the mail. I refunded her money, and the next day she reported that the item had been received and asked me to cancel the refund. Of course, it's too late for that. Any suggestions?
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evry1nositswindy
Mentor2 years agoYou can request that the buyer pay you through PayPal or send an old-fashioned check. You can't be paid through eBay again, so you don't have many options. The buyer does not have to pay since you issued a refund, so keep that in mind. Next time, if tracking is still moving, don't be too quick to refund. The USPS is just really slow right now.