Refund processed but buyer broke the item then we agree to split the cost but I don't know how
Hi,
I sold an Item that failed at the buyer, then I processed a refund and asked to ship it back but the buyer tried to fix it because he really wanted it and he broke it, he let me know what he did and we agreed to split the costs because he damaged it more, but the refund is processed, I can't change the amount of the refund.
What can I do to get 1\2 of my refund back?
I don't think the buyer can send me more money because the purchase is done and I can't change the refund
2 comments
galaxy-ehobbies2000
OP3 years agoYes I was thinking to do that
disneyshopper
Mentor3 years agoYou can send your buyer your Paypal email address and he can send 1/2 the refund back to you that way.