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Refund or exchange
Bought driveshaft from ebay seller inlet-exhaust in December.Driveshaft has 5 yr warranty. After less than 2 months and maybe 500 miles the center carrier bearing is coming apart. Have tried contacting seller numerous times and get no response. I am a disabled veteran and I use my truck to take my 6yr old to school and back and small errands. The truck is essential. I simply ask for a refund or exchange. After numerous attempts to contact seller I have yet to receive a reply. ????? !!!. Thank you. Brian
1 comment
eburtonlab
Mentor3 years agoIf you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a five year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases.