Refund on defective product time frame

Question

Buyer received item and over 30 days and saying item doesnâ€™t work and tried new battery what is timeframe for buyer open return policy

golfingaddict · Answer

The buyer has 30 days from the date of delivery to open a return request case for "not as described"

However, they have more time to file a claim with their payment source, such as a credit card chargeback.

That would cost you more, including a $20 fee from eBay.

You might want to consider helping the buyer to avoid more costs and problems.