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Refund? on a Prepaid Visa (Nonreloadable)
Hello, I purchased an item through Buy It Now. Six days later the seller cannot provide product purchased and is attempting to refund payment. The prepaid mastercard I used is not reloadable. Am I screwed?
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comics-scifi-collectibles
Mentor1 year ago@mo53908 Refunds need to go back to the payment method you used. You can contact customer service and see if it's possible to leave the balance on your account for future purchases.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/