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    refund of shipping charge
                     
             

    seller did not refund shipping charge and ebay closed case

    captainnchenille
    captainnchenille
    1164View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    captainnchenille

    captainnchenille

    OP1 year ago
    1164View listings

    Thanks Disneyshopper, that sounds like what happened.  I won't make that mistake again.

                                           
    captainnchenille

    captainnchenille

    OP1 year ago
    1164View listings

    item didn't fit, but that was because seller sent wrong size

                                           
    disneyshopper

    disneyshopper

    Mentor1 year ago
    8654View listings

    Didn't fit is considered a buyer's remorse reason, so the seller does not need to refund return shipping.  If the seller sent the wrong size, you should have selected Not as Described in order to have the seller pay return shipping.

                                           
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @captainnchenille 

    What was the reason you chose when you filed the case?

                                           
                                                                                     
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