You are the one that needs to file a Refund Request.
What is the estimated date of delivery, as shown in the Order Details in your Purchase History/ Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
Select “More actions†beside your item and then “I didn't receive it.â€
Click the box beside I want a refund.
Select Send request.
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
If you are past the estimated delivery date … but less than 30 days past it … then file an ‘Item not received’ dispute from your Purchase History. It’s an automated process that’s fairly simple.
lady_madonna
Mentor3 years ago@Anonymous
You are the one that needs to file a Refund Request.
What is the estimated date of delivery, as shown in the Order Details in your Purchase History/ Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
house*of*paws
Mentor3 years agoHi @Anonymous
If you are past the estimated delivery date … but less than 30 days past it … then file an ‘Item not received’ dispute from your Purchase History. It’s an automated process that’s fairly simple.