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Refund issues
Hello,
I issued a refund but it was only supposed to be 50%. eBay sent the entire amount!!! And now I cannot get help. The buyer is willing to work with me. He only sent 2 of the 4 CD’s back which is what we had worked out but the entire refund amount was sent. What should I do?
1 comment
wooden_flower
Mentor3 years agoYou can not adjust the refund. You can arrange a method with the buyer to pay back the difference - you can send a PayPal invoice, or use zelle, Venmo, etc. You’l need to exchange contact info to do that.
Or you can create a listing for the buyer to purchase. Make it a service, call it something like ‘repay refund’.