Refund issued but no return label

Question

I received a broken pair of sunglasses and requested to return them. The seller issued a refund but there was no shipping label. They sent a different one than the ebay label in messages. Can I trust this to send it back? Not sure what to do at this point because something feels off about this.

ferncliff-39 · Answer

@parkersh

If the seller already refunded you in full first, what is the status of your Return case now - it should show "closed". Usually a seller will require the return first (with a label), refund after they get it back.

If they still want the sunglasses back, there shouldn't be a problem using the label they sent if you were in fact already refunded.