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refund international shipping cost
Seller sent wrong item from US to Australia, admitted blame, gave refund excluding shipping, and said eBay system would not allow Seller to refund shipping. eBay's so-called Ai help chat keeps asking me to open a case but the system refuses since the Seller has given a (partial) refund. Chat says eBay guarantee applies but the system refuses to let me open a claim. Chat will not summon a human to intervene when requested. Apparently eBay guarantee is worthless.
1 comment
jch0101
OP5 months agoSeller also said he could not process a return since this was an international order.