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Refund for item that never shipped
I purchased a custom made item back in April that the seller has consistently pushed back the delivery date on. They are now unresponsive through the ebay app and I can't contact ebay customer service. Is there any advice?
1 comment
lady_madonna
Mentor2 years ago@ts1138
Sellers cannot change the Ebay estimated date of delivery.
Since you cannot use the 30 day Money Back Guarantee, you can pursue a refund through Paypal or your credit card company, depending on how you paid for the item. Paypal and most credit card companies allow 180 days to file a dispute.