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Refund for fake item
I bought 'new' golf wedges from a seller at the end of the season. They looked real to all casual inspection. I could only play them a couple times, and they did not feel right. I took them to a golf shop, and they confirmed they were fake. I contacted the seller, and they immediately sent me a UPS label to return them, and promised a refund. I did return them, and confirmed receipt, but it has been two weeks since they arrived, and I have not received any response or my refund. I now have no clubs and am out the money.eBay says their buyer protection does not apply, but it is unclear why. What are my options? Thanks!
1 comment
disneyshopper
Mentor9 months agoebay's Money Back Guarantee expires 30 days after receipt of the item. If that time has expired, and you paid with a credit card, you can contact the card issuer regarding a chargeback, usually within 180 days of the transaction.