- Find the item you'd like to void the shipping label for, then from the Actions column, select Void.
- Choose your reason for voiding the label. If you want to, you can add a message for the buyer.
- Select Void shipping label.
You only have about 5 days to request the label be voided. Once voided, it will be about 21 days until you get the refund. (The timeframes and refund are from the shipping company, not eBay)
eastlaneave
Mentor2 years agoHere's how to void an unused shipping label you printed on eBay:
- Go to Manage shipping labels: https://www.ebay.com/ship/lmng/labels-history/my-ebay
- Find the item you'd like to void the shipping label for, then from the Actions column, select Void.
- Choose your reason for voiding the label. If you want to, you can add a message for the buyer.
- Select Void shipping label.
You only have about 5 days to request the label be voided. Once voided, it will be about 21 days until you get the refund. (The timeframes and refund are from the shipping company, not eBay)
-- Here is a help page where you can learn more:
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157#section3