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Refund for an item that never arrived
I am trying to obtain a refund for an item that has never arrived. I have reached out to the seller, and he himself has admitted that the item was never sent because he lost it in the process of a move.
order #15-10748-83254
Seller - arlis.howard
1 comment
wooden_flower
Mentor2 years agoAfter the last expected delivery date, but no more than 30 days after the last expected delivery date, go to your purchase history - select 'I haven't received it' and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.