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Refund Assistance
I have a pre order from February I am trying to get refund, seller refuses to ship
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I have a pre order from February I am trying to get refund, seller refuses to ship
stuff4divas
Mentor1 month ago · Edited@roydouglasenos i suggest you dispute the charge with your credit card, paypal or whichever payment method you used since you waited so long
roydouglasenos
OP1 month agoThey can't help due to age. This was a pewsell I. January for shipping in July
stuff4divas
Mentor1 month ago · Editedebay takes the same position, buyers have up to 30 days to open a case against a seller, waiting 6 months to take action is considered way too long
here is the ebay link for info on presale listings>
https://www.ebay.com/help/policies/listing-policies/presale-policy?id=4252&st=3&pos=1&query=Presale%20policy&intent=presages&lucenceai=lucenceai&docId=HELP1252
roydouglasenos
OP1 month agoNo helpfully How can the seller have a presell for 6 month down the road and the 30 day policy applies
stuff4divas
Mentor1 month ago · Editedthat is not what the policy says, bottom line, ebay will take the same position as your payment processor did, waiting 6 months to complain is an unreasonable amount of time
try reporting the seller from here>
https://www.ebay.com/help/buying/reporting-item-issue-seller/report-issue-seller?id=4022&st=3&pos=1&query=Report%20an%20issue%20with%20a%20seller&intent=report%20seller&lucenceai=lucenceai&docId=HELP1299