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Refund amount is different than what the buyer paid
I sold a receiver to a buyer. He had issues with it and wanted a full refund.
I have him the refund and ebay says all has been refunded.
But the buyer paid $1251.35 yet ebay only lets me refund $1155.45 after I did the refund the customer is asking about the rest of the $54.40 remaining amount. But ebay does not have the option for more refund because for ebay the refund I gave them of $1155.45 is all that is owed.
Is it tax? I don't get it and how can I return the remaining $54.40 to the client. He is getting really upset.
Please help!!
2 comments
9186yvonne
OP1 year agoThanks. I will try it out.
comics-scifi-collectibles
Mentor1 year ago@9186yvonne. The sales tax should be refunded by eBay.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
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2. Request a call back
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