LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconrefund a buyer partial shipping fees I cannot find the drop down menu that will allow me to make a refund on the sellers hub.franklloydlarry903View listingsPosted 3 years ago·Last reply 3 years ago 1 commentComment Newestlady_madonnaMentor3 years agoVolunteer Ebay Mentor1039View listings@franklloydlarry You can issue partial refunds for items in Seller Hub up to 90 days after the original transaction. Here's how:Locate the order in Seller Hub. https://www.ebay.com/sh/ordFrom the dropdown menu, select Send refund.Choose a reason for the refund.Specify a refund amount for the item or for the order.Enter the desired refund amount, and select Send refund.
lady_madonna
Mentor3 years ago@franklloydlarry
You can issue partial refunds for items in Seller Hub up to 90 days after the original transaction. Here's how: