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refund
Dear eBay Customer Service,
I am writing to request a refund for a pair of AirPods that I recently ordered on your platform. The order number for my purchase is16-10336-53791.
I regret to inform you that I need to cancel my order and request a refund, although the AirPods have not yet been shipped. I have attempted to cancel my order through the eBay website, but it appears that the order is already in the process of being shipped and cannot be canceled.
I have decided to cancel my order due to a change in personal circumstances and will no longer be able to use the AirPods. I understand that eBay has a return policy in place, and I hope that I can receive a prompt resolution to this issue.
Please let me know what steps I need to take to initiate the return process and receive my refund. I have attached a copy of my order confirmation for your reference.
Thank you for your attention to this matter, and I look forward to your response.
Sincerely,
Arthur
kensgiftshop
·3 years agoYou need to contact the seller and ask them to cancel the order, but they are not required to.
If the seller accepts returns, you can start a return when you receive them.
If the seller won't cancel the order and doesn't accept returns, not much you can do.