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Refund
My seller will not ship my item how do I get a refund
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Discussions in this board are limited to the original poster and Community Mentors
My seller will not ship my item how do I get a refund
eburtonlab
Mentor3 years agoThe day after the last estimated delivery date shown in your Purchase History you should be able to file an "item not received" case with eBay. If the seller does not cooperate, after three business days ask eBay to step in.
If you are attempting to start an "item not received" case using a browser and getting a "technical hiccup" error:
Try using the eBay app, if possible to start the "item not received" case -- I seem to be able to get farther along in the process using the app than when using a desktop browser. At least three users have indicated that they were able to successfully start an "item not received" case through the app when the browser link gave that error message.