refund

Question

I was told I would get a full refund for purchase # 09-13530-62448. Ebay said i was awarded a full refund because I did not get my order. I got 1/2 of refund! Its not much buy why in the world would I have to pay 1/2 of my purchase price for getting nothing?

comics-scifi-collectibles · Answer

@Anonymous

Here's how to contact eBay general customer service and ask for the rest of your money:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST