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Refund
I ordered a Johnstone 5 L fence paint on 19th June 2023, delivery time was 27th June to 3rd of July. Until 5th of July I haven't received delivery. On 5th July I cancelled my order with dealer but I have not received any response or refund. Now more than a week I have not received refund. Please arrange refund.
Thanks
5 comments
evry1nositswindy
Mentor3 years agoDon't ask the seller. Follow the instructions provided to you in posts 2 and 4. You have to do it this way. You received the correct answer. Take action.
an-57470
OP3 years agoYes I haven't received item and saller didn't answer since I asked him to cancel and refund. Very very irresponsible person or company.
kensgiftshop
·3 years agoA buyer can't cancel an order, they can only ask the seller to cancel.
A day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.
an-57470
OP3 years agoDelivery time was 27th June to 3rd of July. I haven't received until 5th of July. I asked to saller on 5th July to cancel the order and refund but he did not respond or refund and its nearly 2 weeks now.
Thanks
eburtonlab
Mentor3 years agoDid you file an "item not received" case with eBay after the last estimated delivery date?
If you are attempting to start an "item not received" case using a browser and getting a "technical hiccup" error:
Try using the eBay app, if possible to start the "item not received" case -- I seem to be able to get farther along in the process using the app than when using a desktop browser. At least three users have indicated that they were able to successfully start an "item not received" case through the app when the browser link gave that error message.