Refund

Question

How can I get ebay to put my money back in my account because the shipper is not going to ship the item

lady_madonna · Answer

Go to your Purchase History and click on Order Details next to the item title to see the latest estimated date of delivery.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select “More actions” beside your item and then “I didn't receive it.”
Click the box beside I want a refund.
Select Send request.

If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select “Ask eBay to step in.”

If Ebay approves your refund request, the money will go back to the funding source you used to pay for the item.