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Refund
Summary: The discussion thread titled "Refund" appears to be incomplete, with all posts containing no substantial content. It involves participants elnapo and disneyshopper, but no meaningful exchange of information or details about the subject matter can be discerned from the provided text.
Hello German,
Thank you for contacting eBay Customer Service regarding the item (167617115333) “BMW E30 MTech 2 Mtechnic Touring Body Kit ABS Plastic E30 318i 325i”. My name is Probin, and I will assist you today.
Here are the details I was able to capture from the transaction as of now:
- You had returned the item back to the seller and we had closed the case in your favor however, you claim that the case is still showing pending at your side.
- You haven't receive your refund yet.
Rest assured, I will be more than happy to help you further.
German, this case currently is being reviewed by our specialist team as it involves a high value. You will be notified the outcome of the case as soon as the team takes a decision on it. I know that you've waited more than enough time, which is why we greatly appreciate all the patience and understanding in this.. Rest assured, this is part of the process and is for security. We take this case seriously, and we want to make sure that the case is being handled thoroughly.
I want to highlight that we keep your money safe under eBay Money Back Guarantee. Your protection is our responsibility.
I am positive that the information was helpful and have fully resolved your concern. I appreciate your continued business with us. Thank you for contacting eBay. Have a wonderful day.
Kind Regards,
Probin S.
eBay Customer Service
[THREAD ID: 1-6GBI5W68]
elnapo
OP4 months agoI have been waiting for someone to respond.
May 21 2026 an agent called me and claimed the case would be resolved in 3-5 business days!
What happened?
German Luzardo
disneyshopper
Mentor4 months agoHere's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST