LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconRefund I want to refund buyer because I'm not home to ship the item on time. How can I do that?umc448671View listingsPosted 8 months ago·Last reply 8 months ago 1 commentComment Newestlady_madonnaMentor8 months agoVolunteer Ebay Mentor1040View listingsYou will need to cancel the transaction in order for the buyer to be refunded.Go to Orders in Seller Hub or in My eBay Find the order you want to cancel, and from More actions, select Cancel order.Choose a reason for the cancellation and then select Submit to finish.
lady_madonna
Mentor8 months agoYou will need to cancel the transaction in order for the buyer to be refunded.