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refund
Buyer returned an item saying it was defective. I checked it when received back, and it was NOT defective. Ebay told me i need to refund buyer and report buyer, and then I would get shipping costs refunded, within 14 days. I have not received shipping refund, spoke to 5 different people at Ebay, plus emailed, and no one is refunding the total shipping costs. I have a No returns policy, and buyer did not properly use the camera - I should not have to pay for shipping and lose money on this. spent 86 minutes total on the phone about this!
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